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Management Chapter 12

Horizontales
when and if a job provides freedom independence and discretion
the top level on the hierarchy of needs; growth, advancement, creativity
the lowest order needs on the hierarchy of needs pyramid; food, shelter, sleep.
This man created the theory of X and Y where X employees have a negative view of people and Y managers have a positive view of employees
The way tasks are designed in order to complete jobs.
play a big role in motivating employee behavior. Some of the most popular programs consist of recognition and pay for performance.
Verticales
The theory that an employee compares his/her job input-to-outcome ratio with that of relevant others and then corrects any inequity
Frederick Herzberg theorized that employee motivation is characterized by two separate factors that determine job satisfaction and that they aren’t simply satisfaction vs. dissatisfaction
the proposition that specific goals increase performance and that difficult goals result in higher performance than easy goals.
the most common misconception in the business/management world is the belief that _____ is the best motivator
Preference for jobs which: 1. Offer personal responsibility for problem solving 2. Receive ambiguous feedback and 3. Offer moderately challenging goals