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Duffy Quality Caring Model

Horizontales
Systems that advance professional nursing while simultaneously improving quality of health care.
Ensuring that these basic needs are attended to during an illness has been a major role of the professional nurse that is today sometimes relegated to unlicensed assistive personnel.
Refers to making sure patients are allowed access to their families; being open and keeping families informed
Refers to assisting patients and families to learn about and participate in their health or illness
When a patient feels _______ ,the calming influence allows her/him to concentrate on the requirements for health and healing
Verticales
Refers to offering a positive outlook to patients and families that helps them feel secure
Helps patient feel understood and that nurses see things from patient's point of view
Using supportive verbal and nonverbal demeanor during interactions to convey confidence
Implies valuing the human person in such a way that demonstrates that value for example calling patient by preferred name.
Environment that includes decreasing stressors, ensuring patient privacy and confidentiality and safe practice