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Roles and Responsibilities

Horizontales
_____ _____ dispatcher is to provide dispatch and services by analyzing and prioritizing calls while maintaining radio contacting with responders to ensure safe, efficient and effective responses to requests for law enforcement services.
_____ ______ dispatcher is to provide dispatch and services by analyzing and prioritizing calls while maintaining radio contacting with responders to ensure safe, efficient and effective responses to requests for emergency medical services
TCOLE rules are divied into how many sections that group similar topics together
System for verifying and maintaining a desired level of quality in an existing product or service by careful planning, use of proper equipment, continued inspection, and corrective action as required
______ PSAP to which 911 calls are transferred from a primary PSAP
How many days is the license suspended for being non compliant the second time?
An organized system that assesses and evaluates the process to improve the quality of services provided
Is a person acknowledged by the commission and employed by or serving a law enforcement agency that performs law enforcement services on a 24 hour basis
Is to establish and enforce standards to ensure that the people of Texas are served by highly trained and ethical law enforcement, corrections, and telecommunications personnel
What is a statement of appointment also known as?
When convicted of a felony the license is _______ revoked
Verticales
______ PSAP that cannot process calls received via IP based calls and still requires the use of CAMA or ISDN trunk technology for delivery of 911 emergency calls
How many telecommunicator core competencies are used in skills performance
______ PSAP designated to receive calls when the primary is unable to do so
An entity that is responsible for receiving 911 calls and process those calls according to a specific operating policy.
Is a process in which each trainee should be evaluated in a number of categories that will reflect the totality of the job
_____ PSAP to which a call would normally be routed
Training must be submitted to the commission within _______
Actions are taken to ensure that standards and procedures are adhered to and that delivered products or services meet performance requirements
Telecommunicators must complete ________ hours of mandated continuing education every 24 months
How many telecommunicator certifcations are there?
_______PSAP a facility where multiple public safety agencies chose to operate as a single 911 entity
An agency should notify the commission within _______ days from when reporting an arrest.
Means the evaluation guidelines and evaluation documents measure what they are supposed to measure regarding and employee's work performance in a specific category
______ PSAP to which 911 calls are routed directly from the 911 control office