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Business Process Engineering

Horizontales
This involves marketing models, order tracking, copyright, patents, and return policies.
This process is associated with what the customer sees. (sales, delivery, support, marketing)
How many steps are there for delivery?
A _____ is a standardized set of activities that accomplish a specific task, such as processing a customer’s order.
A _____ business process is continuously changing and provides business solutions to ever-changing business operations.
The _____ business process involves waste management and land usage.
Verticales
A _____ business process uses a systematic approach in an attempt to improve business effectiveness and efficiency continuously.
This is a business process that involves invoicing, customer accounts, and check management.
This process is associated with the creation or management of a product.
This process is associated with what you need to run a business.
What is the analysis and redesign of workflow within and between enterprises?