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Conflict and Stress Management

Horizontales
Paying attention to what the other person is saying and feeling then giving a feedback to show understanding
Self-control strategy involves using positive talk to try to reduce stress
Ability to stand up for your rights to ensure that others will not ignore or circumvent them
Stage in which the student is taught basic concepts regarding stress management
Decisive message format which lets others know that you want to solve the problem not just describe it
Expressing your thoughts or feelings in a way that disregards others' rights to be respected
Stage in which the student disputes any irrational beliefs
_____is inviting communication that assumes all parties are active participants to solve the problem with the goal of exploring and clarifying
Stage in which the student writes down everything needed to manage stress while dealing with the stressor
Admitting responsibility when the student recognizes behavior was wrong
Failure to assert your rights or express your thoughts or feelings
Verticales
Participatory process with a third party who actively assists the parties find an agreeable resolution
Involves making a statement that recognizes the other person's feelings followed by another statement that stands up for your rights
Parties work through their differences to resolve the conflict without a third party
Involves increasing the intensity of the assertion by moving from request to demand
Process for both teachers and students to express their feelings through relating, restating, requesting and resolving
Direct statement in which you stand up for your rights by stating needs, wants and intentions
Third party considers the positions, needs and wants of the parties who relinquish control to resolve the conflict
Stage in which the student uses the stress script as he or she is gradually exposed to increasing doses of the stressor
Training produces deeper and longer-lasting state of relaxation by tensing and relaxing muscles