Chapter 11 Practice Management (Continuing Care Program)
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Horizontales
The patients computer file for recall is in the ______ system
Requires that an assistant calll each patient before the month in which he or she is due for recall
The average recall appointment includes examination, ________, and prophylaxis
Place cards in a card ___ according to the month in which the patient is due for recall
Highly successful because patients have personally participated in the scheduling of their own appointment
For _____ the appointment may also include a flouride treatment
Systematic approach to encourage patients to return to the dental practice for regular examinations and prophylaxis appointments
Requires the mailing of recall cards to patients to remind them that they are due in the dental office for an appointment
By maintaining good oral health, the patient will be free from dental disease, ____, and discomfort
You should mail cards to the patients ___ to four weeks before their appointment
Patient may be scheduled for _______ of previous dental treatments or for monitoring of a dental condition
Number 8 on the anatomy of a recall tracking system
A good tip for maintaining a successful continuing care program is to remain ____
Verticales
The hygiene schedule is booked ___ months in advance
Appointment confirmations may be sent via _____ to ensure that they reach busy patients.
Most efffective recall method is to have a ______ schedule their next appointment before they leave the office.
Forms a partnership between patient and the dental healthcare team
What step is the information stored i the system database for an automated system
A component of a continuing care program used for scheduling patients for examinations, prophylaxis, or other dental treatments.
Manual and _________ systems have been developed for these purposes
Can be designed in a variety of styles and colors
A cleaning that is scheduled every 6 months
Patients who have been referred to _____ for treatment should subsequently be seen by the general dentist for regular checkups
Uses a data base to identify and track recall patients
The function of a dental recare system is to ______ the scheduling of a patient for preventative dental treatment or for reevaluation of other dental conditions.
Prescheduling can be _____ or automated
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