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Business Day 4 worksheet

Horizontales
Act of recommending and selling products to your client
Setting up their next appointment before they leave the building
Be there when you say you will be
Recommending and selling additional services
Use to establish your credibility and showcase your work
Verticales
Ask your clients to refer their friends to you
Only being the clients beauty advisor never cross a personal line
Always seeing the glass half full
Not gossiping or making fun of someone