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Chapter 5

Horizontales
Is intentionally false communication that harms a person's reputation
Presenting information in a straight forward fashion rather than framing it in vague terms
When items are used to represent other things
The literal meaning of your words, as agreed on by members of your culture
It can be used to criticize people of different ages
The use of spoken to interact with others
Which control how you use language
They try to convince their friend to not go home with the other persons, emphasizing the potential health and social consequences
Philosopher Paul Grice noted that in order for people to optimally understand your communication, you should strive to abide by the cooperative principle
Develop their own variations on that language
The single most important characteristic of competent communication because other people count on the fact that the information you share with them is truthful
They verbally or physically discourage their friend from leaving with the other person by assertively telling the friend its time to leave the club or even physically removing the friend from the club
Verticales
When one person misperceives the meaning of another's verbal communication
When you present information that's responsive to what others have said and applicable to the situation
Habitually attacking a person using the internet
Evokes different meanings for different people
The meanings you associate with words based on your life experiences
The use of language to attack someone's personal attributes
Presenting all the information that is appropriate and important to share
The deliberate use uninformative, untruthful, irrelevant or vague language for the purpose of misleading others