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Chapter 8: Conflict and Conflict Resolution

Horizontales
Win-win conflict management style
Control shifts between partners depending upon each personʹs expertise
An approach that sees conflict as a set of problems to be solved.
Partners provide primary confirmation of each otherʹs self-concept, formal commitments may be made.
Partners agree to minimize interaction; they divide property, resources, and friends.
When two or more goals, values, or events are incompatible or mutually exclusive
A person’s need for two things at the same time.
Parties meet somewhere in the middle
Verticales
Partners begin to define their lives more as individuals and less as a couple.
Increased conflict, tense communication climate
Includes placating, distracting, and computing
Communication that does not take listenerʹs feelings into account.
Conflict strategies that help build new patterns and insights in a relationship.
Each person has similar control behaviors
Partners begin to depend upon each other; they begin to share more activities, and physical contact is increased
Conflict management style that uses blame
The first actual contact; characterized by lots of questions and search for commonalities
To advance one’s own concerns at the expense of the other party
Desire to satisfy the other’s concerns over one’s own concerns