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Chapter 11: Human Resource Management: Finding and Keeping the Best Employees

Horizontales
In a flextime plan, the period when all employees were expected to be at their job stations.
Discrimination against members of a dominant or majority group usually as a result of policies designed to correct previous discrimination against minority or disadvantaged groups.
Work schedule that gives employees some freedom to choose when to work, as long as they work the required number of hours or complete their assigned tasks.
The set of activities used to obtain a sufficient number of the right employees at the right time.
The process of determining human resource needs and then recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.
A written summary of the minimum qualifications required of workers to do a particular job.
Internal or external training programs away from the workplace that develop any of a variety of skills or foster personal development.
The activity that introduces new employees to the organization; to fellow employees; to their immediate supervisors; and to the policies, practices, and objectives of the firm.
Training programs in which employees complete classes via the internet.
An arrangement whereby two part-time employees share one full-time job.
Employees that include part-time workers, seasonal workers, independent contractors, interns, and co-op students.
Verticales
An experienced employee who supervises, coaches, and guides lower-level employees by introducing them to the right people and generally being their organizational sponsor.
All attempts to improve productivity by increasing an employee's ability to perform. Training focuses on short-term skills, whereas development focuses on long-term disabilities.
The process of training and educating employees to become good managers, and then monitoring the progress of their managerial skills over time.
The process of establishing and maintaining contacts with key managers in and outside the organization and using those contacts to weave strong relationships that serve as informal development systems.
The use of equipment that duplicates job conditions and tasks so trainees can learn skills before attempting them on the job.
The process of gathering information and deciding who should be hired, under legal guidelines, to serve the best interests of the individual and the organization.
A study of what employees do who hold various job titles.