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Generational Differences and Logical Fallacies

Teacher: Mary Arndt
Horizontales
A doctor tells a mother that cutting back on milk and increasing foods like apricots, raisins and iron-fortified bread will help raise her child's hemoglobin. She responds by saying, "I work very hard at being a good mother. You have no right to speak to me that way!"
They are the most team-oriented of all the age groups.
When asked by the nurse manager why she did not don the proper PPE, the nurse responds, "The patient load is really heavy. You are so unrealistic in the assignments you make."
Respond well to the current method of discussing patient care in "huddles."
Communicate with this group directly with a personable approach.
Verticales
May respond negatively to tattoos and piercings.
They play by the rules and follow the chain-of-command.
Strong work ethic that defines who they are.
Will commit to a project more if they are a part of the decision-making process.
"You know I'll get the job done. Just let me do it my own way."
When a politician was asked his position on the Affordable Care Act, he responded, "We need to be sure senior citizens keep their Medicare benefits."