We’ve been getting sporadic reports of the application freezing during the checkout process, but so far, we haven’t been able to consistently reproduce the issue. Let’s __________ the error logs from yesterday’s sessions to see if there’s a pattern—maybe it’s triggered by certain user actions or specific browser versions. If we can narrow it down, we’ll have a better chance of fixing it.
The new tax law, which includes changes to the corporate tax rate, will ________ next year, and our accounting team is working to ensure that we are in compliance with the changes and can take advantage of any new tax savings.
The shipping and inventory microservices need to implement Hystrix circuit breakers for all calls to the FedEx Rate Calculator API. __________, a single slow response from their staging environment could cascade into system-wide latency issues, like what we experienced during Black Friday.
This morning’s standup might run a little longer than usual because there’s a lot of __________. We need to discuss the recent QA findings and review the feedback from yesterday's meeting with the client's architect. Let’s try to keep updates brief so we can get through everything.
The initial design document for the database migration from MySQL 5.7 to PostgreSQL 14 was just a five-page Confluence document. So, the architecture team spent all of last week __________ the various sections. They added detailed ER diagrams, clarified the rollback strategy, and specified the performance benchmarks using JMeter scripts.
I don't have the meeting minutes from yesterday's sprint retrospective for the mobile app team with me right now. I'll __________ you once I'm back at my desk and can access my Confluence notes.
Adding support for multiple languages will __________ updating the UI, translating the content, and changing how text is stored in the database. We’ll also need to test for edge cases where the language switch might break the layout.
We’ve been trying a few new restaurants lately. We __________ enjoyed a cool little Vietnamese place on 5th street that we found recently. Their pho is amazing, and it’s pretty cheap, too.
Verticales
We need to push back the deployment date __________ the memory leak issue we discovered during the load testing phase last night. The heap size keeps growing under high traffic conditions, and we’ll need at least two more days to diagnose and fix the problem before moving forward.
The new Cisco AnyConnect VPN certificates are still being processed by the InfoSec team in Atlanta. __________, please continue using your existing FortiClient credentials to access the AWS development environment.
I was away on leave all last week, so I spent most of this morning getting __________ on all the emails and updates I missed while I was gone.
The automated test for the checkout process failed again last night, and I’ve been debugging it this morning. It looks like the issue is tied to how the payment gateway API handles currency conversions after the recent update. __________, has anyone else had trouble with the sandbox environment being down intermittently?
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Quick Answers:
Where is my puzzle?
All your puzzles are accessible from your 'My Puzzles' page, which you can access using the navigation bar at the top when you are logged in.
Be sure to log in using the same email address you used when you created your puzzle.
How do I print?
There is a 'Make Printable' button on the top left of your puzzle that will let you sign up for a plan or purchase a single puzzle.
Once paid, that button will turn into a 'Preview + Publish' button that will put your puzzle in a format that can be printed or solved online.
Once you publish your puzzle, you can click the print icon or use your browser’s print function.
It looks weird when printed.
First make sure you’ve published your puzzle. See the 'How do I print?' section above for more information.
99% of other printing issues have to do with printer settings. Instead of trying to fiddle with printer settings, which can be time-consuming and frustrating, there are a couple workarounds you can try.
You can try printing from a different browser, since different browsers have different default print settings. Alternately, you can try saving as a PDF (next to the print icon) and print that.
Why isn’t this free?
We invested in building a number of premium features that free sites are unable to offer: the ability to automatically or manually add words to your puzzle, save-as-you-go puzzle editing, the ability to access your puzzles from any computer, an uncluttered and ad-free interface, the ability for friends and colleagues to solve your puzzles online, and quick responsiveness to reported issues.
My Crossword Maker is the lowest-price service we've found that provides these features, and is designed for people who are not satisfied with what free sites are able to provide.
I thought this was free.
We’re sorry you thought My Crossword Maker was free, that must have been frustrating.
We’re constantly trying to provide a clear and straightforward user experience, and we’re not trying to hide the price: on the page where you make your puzzle, the price is listed in the overview in the top left (before you log in), below the 'Make Printable' button (after you log in), in the FAQ below the grid, and also in the tour.
Unfortunately, we have limited control over how we show up in Google and on other sites, so if they show My Crossword Maker when someone searches for a free site we can’t do anything about that.
It says there is no account with my email.
First check whether you used a different email address to create your account. Your login email is the email address where you received a welcome email from us.
Alternately, it’s possible there was a typo in your email when you created your account. If so, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.
I am being asked to pay a second time.
If you are a member of My Crossword Maker and are still being asked for payment, then you may have inadvertently created a second account.
Your paid account will have the email address where you received an email confirming your subscription.
If you never received such an email, or are still unable to find your paid account, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.
My password reset isn’t working.
For security a human can’t see or reset your password, so read the below information carefully.
If you haven’t gotten the password reset email, check your spam folder, be sure you’re checking the email account that the email was sent to, and be aware that some school email systems block emails from non-school email addresses.
If you have the password reset email but the password isn’t accepted, be sure you are using the most recent password reset email: sometimes people will hit the button twice, and only the second password will work.
Be sure if you copy-paste the password not to get a space on the outside, or if you're typing it keep in mind that it's case-sensitive and that a lower-case L can look like the number 1, etc.
How do I cancel?
You can cancel your subscription from your 'My Account' page, which you can access using the navigation bar at the top when you are logged in.
Support representatives cannot cancel a subscription on your behalf.
Not all my words are in my puzzle.
When you hit the 'Arrange' button, our algorithm will try to arrange all your words on the grid, and will move words around to try to fit the most words.
This will get all the words on the grid about 90% of the time, depending on the word list. For the other 10%, you will get an alert explaining that the words that did not fit were added to the scratchpad.
It prints on two pages.
Big puzzles won’t always print on one page — the clues and grid are the smallest we could make them while keeping them readable for everyone.
That said, different browsers print in slightly different ways, so you could try using 'print preview' using a different browser (or try the PDF button) to see if you like how that looks better.
I didn’t hear back from you.
We generally respond to all reported issues in about a day. If it’s been a few days and you haven’t heard back from us, it’s possible we sent an email that didn’t reach you.
Check your spam folder, and be aware that some school email systems block emails from non-school email addresses. Try providing a different email address if you think our emails to you are being blocked.
Answers take about a day. Try the Quick Answers above for a faster resolution.
Where is my puzzle?