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12BM - U4 AOS2 KK3 (2024)

Horizontales
One strategy to develop a business' real corporate culture is introducing a d___ c___ that reflects the business’ values, beliefs and expectations.
One strategy to develop a business' official corporate culture is c___ a new mission statement, or modifying an existing statement.
Rituals and c___ are routines that occur regularly within a business, often with a social dimension.
A business’ ___ (two words) consists of the values, beliefs and expectations that are shared by the business’ internal stakeholders, such as the managers and employees.
V___ are a business’ key principles about the way in which its operations should be conducted.
A business’ ___ corporate culture consists of the values, beliefs and expectations the business’ internal stakeholders (eg, managers and employees) should demonstrate, according to the business’ formal documentation (such as policies and slogans).
A ___ statement is a formal summary of a business’ core focus, other than making a profit.
One strategy to develop a business' real corporate culture is introducing an o___ l___ that reflects the business’ values, beliefs and expectations.
One strategy to develop a business' real corporate culture is h___ managers and/or employees who have values, beliefs and expectations that match what the business wants its employees to demonstrate.
Verticales
S___ are the objects and/or events a business establishes to represent a concept the business believes to be important.
A business’ ___ corporate culture consists of the values, beliefs and expectations actually practised by the business’ internal stakeholders (eg, managers and employees).
One strategy to develop a business' real corporate culture is introducing systems to recognise and reward staff who are e___ in their work conduct the business’ values, beliefs and expectations.
One strategy to develop a business' real corporate culture is introducing social g___ and/or celebrations to help promote positive workplace relationships between and within the staff (ie, management and employees).
A business’ heroes / c___ are successful staff who reflect the business’ values, beliefs and expectations, and thus act as an example for others.
Beliefs and e___ are a business’ opinions about the way in which its operations should be conducted.
One strategy to develop a business' official corporate culture is creating new p___ and symbols, and/or changing its existing ones, to better reflect the values, beliefs and expectations it wants to see demonstrated by its managers and employees.
A ___ statement broadly sets out what the business aspires to become in the future.
One strategy to develop a business' real corporate culture is using t___ programs to help change the way its existing staff operate.