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BizComm Chapter 1

Horizontales
Ability to quickly assess the emotions of those around you and adapt accordingly.
An organization's social world with its own goals, values, behaviors, and idiosyncrasies.
Being responsible, conscientious, and cooperative in every area of your work.
An organization's informal communication network.
Beyond interpreting numbers, the ability to determine the deeper meaning or significance of situations
How the various parts of an organization fits together.
Set of behaviors that is expected from you as an employee in social situations.
All work related communication that occurs within an organization.
Not only written and oral expression but also listening, analysis, and use of body language.
Almost as important as verbal literacy - 80-85% of our perception is mediated through ___.
Verticales
Work related communicating that the organization does with people outside internal operations.
The ability to interact with data
Accountability to the various groups affected by your organization, including society as a whole.
Tools to think with
Blogs, tweets, podcasts, virtual meetings, videos, animation, and simulations.