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Chapters 8 and 10

Horizontales
a motivational theory in psychology comprising a five-tier model of human needs
authority or power given to someone to do something
theory of motivation holding that people are naturally lazy and uncooperative
theory of motivation holding that people are naturally energetic, growth-oriented, self-motivated, and interested in being productive
the process of introducing newly hired employees to their new workplace
the existence of a variety of cultural or ethnic groups within a society.
description of the duties and responsibilities of a job, its working conditions, and the tools, materials, equipment, and information used to perform it
Verticales
Leadership style. Any situation where a leader keeps hold of as much power and authority as possible
attracting persons outside the organization to apply for jobs
compensation paid for total contributions, as opposed to pay based on hours worked
method of increasing job satisfaction by allowing workers to adjust work schedules on a daily or weekly basis
forbids discrimination in all areas of the employment relationship