A title that is free from liens or additional issues that could jeopardize ownership
Vehicle Investment Power Program - pre-approved draft with a credit limit the member has been approved for.
A document used when the homeowner is refinancing a home with two current mortgages. The new finance company may require the loan not being refinanced to be subordinated which allows the new mortgage to take the first lien position and take precedence over the other in case of default.
Creditor’s interest in a borrower’s property (car or home); also knows as a security interest.
Federal Housing Administration
When an account is not paid in accordance with the contractual agreement between the creditor and consumer (member). NCUA considers accounts delinquent after they become 60 days or more past their contractual due date.
After 45 days or more days past due on any collateralized or unsecured loan (excluding mortgages), VyStar has the option of demanding balance.
Amount needed to obtain individual bonus
A statement the credit union sends to notify a member of changes in the escrow payment of their mortgage and provide the account history it is based on.
Department of Motor Vehicles
Tax or millage rate is an ad valorem tax on the value of a property. The tax is levied by the governing authority of the jurisdiction in which the property is located.
A vehicle identification number
A declaration by the creditor that a debt is unlikely to be collected and removed from the books through the charge-off recommendation process.
A temporary suspension of your monthly payments intended to allow you time and flexibility to manage financial challenges.
Shows the remaining balance on your loan, which includes your outstanding principal balance, accrued interest, late charges/fees and any other amounts due.
Verticales
The legal document that establishes the borrower’s promise to pay the loan.
A "self-help" type of action—in which the party having right of ownership of the property in question takes the property back from the party having right of possession without invoking court proceedings.
Codes used on the system identifies that actions are being taken on the account and special processing is needed.
Adjustable Rate Mortgage
When a deposit account becomes negative (overdrawn) for any reason.
A modification is a change in your loan terms. The modification is a type of loss mitigation.
Loan originating software
The document issued by the mortgagee when the mortgage loan is paid in full. Also called a release of mortgage
Automated version of an offset
A breakdown of the cost of the sale of the collateral supplied by the creditor to the debtor.
Allows members to purchase automobiles, motorcycles, recreation vehicles, and boats through a participating dealership and secure financing with VyStar.
Core system
Annual Percentage Rate
Type of insurance that protects a member against financial losses from property damage caused by fires, thefts, or certain types of weather damage.
The person who is liable for debts.
Payment Systems for Credit Unions
Private mortgage Insurance - It is normally charged when a borrower is borrowing more that 80% of the home’s value. The insurance is meant to protect the lender if the borrower is unable to pay the mortgage
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Quick Answers:
Where is my puzzle?
All your puzzles are accessible from your 'My Puzzles' page, which you can access using the navigation bar at the top when you are logged in.
Be sure to log in using the same email address you used when you created your puzzle.
How do I print?
There is a 'Make Printable' button on the top left of your puzzle that will let you sign up for a plan or purchase a single puzzle.
Once paid, that button will turn into a 'Preview + Publish' button that will put your puzzle in a format that can be printed or solved online.
Once you publish your puzzle, you can click the print icon or use your browser’s print function.
It looks weird when printed.
First make sure you’ve published your puzzle. See the 'How do I print?' section above for more information.
99% of other printing issues have to do with printer settings. Instead of trying to fiddle with printer settings, which can be time-consuming and frustrating, there are a couple workarounds you can try.
You can try printing from a different browser, since different browsers have different default print settings. Alternately, you can try saving as a PDF (next to the print icon) and print that.
Why isn’t this free?
We invested in building a number of premium features that free sites are unable to offer: the ability to automatically or manually add words to your puzzle, save-as-you-go puzzle editing, the ability to access your puzzles from any computer, an uncluttered and ad-free interface, the ability for friends and colleagues to solve your puzzles online, and quick responsiveness to reported issues.
My Crossword Maker is the lowest-price service we've found that provides these features, and is designed for people who are not satisfied with what free sites are able to provide.
I thought this was free.
We’re sorry you thought My Crossword Maker was free, that must have been frustrating.
We’re constantly trying to provide a clear and straightforward user experience, and we’re not trying to hide the price: on the page where you make your puzzle, the price is listed in the overview in the top left (before you log in), below the 'Make Printable' button (after you log in), in the FAQ below the grid, and also in the tour.
Unfortunately, we have limited control over how we show up in Google and on other sites, so if they show My Crossword Maker when someone searches for a free site we can’t do anything about that.
It says there is no account with my email.
First check whether you used a different email address to create your account. Your login email is the email address where you received a welcome email from us.
Alternately, it’s possible there was a typo in your email when you created your account. If so, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.
I am being asked to pay a second time.
If you are a member of My Crossword Maker and are still being asked for payment, then you may have inadvertently created a second account.
Your paid account will have the email address where you received an email confirming your subscription.
If you never received such an email, or are still unable to find your paid account, report an issue below and provide the name and last four digits on the card you used when you signed up. We’ll use this information to track down your account.
My password reset isn’t working.
For security a human can’t see or reset your password, so read the below information carefully.
If you haven’t gotten the password reset email, check your spam folder, be sure you’re checking the email account that the email was sent to, and be aware that some school email systems block emails from non-school email addresses.
If you have the password reset email but the password isn’t accepted, be sure you are using the most recent password reset email: sometimes people will hit the button twice, and only the second password will work.
Be sure if you copy-paste the password not to get a space on the outside, or if you're typing it keep in mind that it's case-sensitive and that a lower-case L can look like the number 1, etc.
How do I cancel?
You can cancel your subscription from your 'My Account' page, which you can access using the navigation bar at the top when you are logged in.
Support representatives cannot cancel a subscription on your behalf.
Not all my words are in my puzzle.
When you hit the 'Arrange' button, our algorithm will try to arrange all your words on the grid, and will move words around to try to fit the most words.
This will get all the words on the grid about 90% of the time, depending on the word list. For the other 10%, you will get an alert explaining that the words that did not fit were added to the scratchpad.
It prints on two pages.
Big puzzles won’t always print on one page — the clues and grid are the smallest we could make them while keeping them readable for everyone.
That said, different browsers print in slightly different ways, so you could try using 'print preview' using a different browser (or try the PDF button) to see if you like how that looks better.
I didn’t hear back from you.
We generally respond to all reported issues in about a day. If it’s been a few days and you haven’t heard back from us, it’s possible we sent an email that didn’t reach you.
Check your spam folder, and be aware that some school email systems block emails from non-school email addresses. Try providing a different email address if you think our emails to you are being blocked.
Answers take about a day. Try the Quick Answers above for a faster resolution.