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AMR Commercial Organization Cross-Word Puzzle

Publisher: AMR Training & Development
Horizontales
This team manages review and approval of any customer or Illumina vendor agreement.
This team manages account creation and validation.
Abbreviation for Territory Account Manager
This team is focused on service support for clinical customers and diagnostic platforms (Dx).
Key deliverables are to assist the Territory Account Managers with microarray, sequencing, informatics, or a specific market knowledge through internal team training, customer facing meetings and presentations, and development of strategies to accelerate local market growth.
Drives Customer Experience optimization through transactional process excellence, order management, digital platform support, service execution, and software subscription management.
Sales Facilitators and Internal Facilitators are two roles that fall within this finance department.
Verticales
A key deliverable for this team is Instrument Service Contracts (Gold, Silver, Platinum).
If assistance is needed in finding the best rental/loaner program for our customers, reach out to this team.
Reviews current and future-state sales and service processes, defines process measures, and designs process improvements.
Reach out to this team to obtain AMR sales new hire onboarding recordings.
This team supports commercial success by maintaining a customer friendly meeting facility and laboratory showroom.
This team is responsible for the onboarding of new customers from payable perspective and ensuring customer's strong fiscal standing with Illumina.
The roles SalesOps and ServiceOps fall under this department name.
Abbreviation for Strategic Account Manager
This team manages customer complaints, installations, preventative maintenance, and instrument relocations.
This team has been formed to streamline customer onboarding and facilitate implementations for high value sales growth opportunities.